Customer request: to find a reliable producer capable of making a large quantity (60 containers) of granite pavement bricks as well as control the production process and product quality. Result: a reliable producer that supplied required quality products on time has been found. Duration: 3 weeks for producer search, 6 months for manufacturing and delivery. Actions: search for the largest and most reliable producers, personal visits to the companies, negotiating, verification of certificates, and ongoing supervision of production process and product quality.

Customer request: to verify status and capability of its potential supplier – a manufacturer of complex equipment, assist in negotiations, inspect quality of the equipment, and supervise that agreed terms of delivery are kept. Result: purchase risks were managed and high quality equipment at the agreed price was delivered on time. Duration: 4 months. Actions: ongoing communication with customer and manufacturer, visits to the manufacturer, quality inspection.

Customer request: to verify status and capability of its potential supplier – a manufacturer of complex equipment, assist in negotiations, inspect quality of the equipment, and supervise that agreed terms of delivery are kept. Result: purchase risks were managed and high quality equipment at the agreed price was delivered on time. Duration: 4 months. Actions: ongoing communication with customer and manufacturer, visits to the manufacturer, quality inspection.

Manufacturing and Supply trade show in China in order to obtain contacts of manufacturers of furniture the customer is interested in (dining-room, bedroom, child room) and do initial screening of producers. Result: contact list of 60 furniture manufacturers including descriptions of their capacities and reports of initial talks held. Duration: 1 week. Actions: preparation for the trade show, trip, 3-day work at the fair, initial screening and assessment.